Glossary

Entries

Bonus balance

The portion of the account that is still tied to a coupon. The terms say a deposit plus its bonus sits here until the stake target is met. It is not the amount you can withdraw.

Withdrawable balance

The portion the cashier will pay out. The FAQ says this stays at R0 while a coupon's wagering is unfinished, even if the bonus balance shows a larger number.

Wagering

The total of stakes placed, also called playthrough. The FAQ says a stake counts whether the bet wins or loses, and the prize does not increase the amount counted. A R1 stake counts as R1 even if it wins R100.

Coupon

A code entered in the cashier to claim a published offer. The operator says a code found outside its site and its newsletter may be expired or may never have been issued. The coupons area shows the rules that apply when you request it.

No-deposit coupon

A coupon that credits the account without a purchase. The general terms cap the cash-out at double the bonus and set wagering at 60 times the amount received. The R400 article applies those rates to a R400 credit: R24,000 in stakes and an R800 cash-out cap.

Maximum cash-out

The most the operator will pay from a given bonus. Above that figure, the terms say the extra is not cashable and is removed. For a free coupon the general cap is double the bonus.

Comp point

A loyalty point. The FAQ awards 1 point for every R2 staked and exchanges 500 points for R1. Once converted, the winnings are treated as free bonus credits, with the same rules as a no-deposit coupon.

Cashier

The account area where you deposit, request a withdrawal, redeem a coupon, and convert comp points. The banking pages tell you to open it from the lobby after you log in.

Instant play

The browser lobby. No software install is required. It is separate from the download client, which the card instructions describe as a program you open on a computer.

Payment reference

The text you put on a bank transfer so the operator can match it. The transfer page says to use your username. A transfer without that reference is harder to credit.

Card verification

A signed form required before a payout if you deposited by card. The FAQ says you may hide the CVV and the middle eight digits of the card number.

Household rule

The promotions terms limit a free-chip coupon to one redemption per player and household. A second account in the same household that redeems the coupon can have its funds voided.

Excluded game

A title whose stakes do not count toward a stated coupon. The sign-up terms exclude a set of table games, video poker and crash games. The R400 article excludes another set and counts blackjack and video poker at half.

Progressive jackpot

A prize pool that grows with play until someone wins it. The homepage listed six by name on 16 October 2026. Jackpot winnings from bonus credits are paid at R10,000 a week under the terms.

Cooling-off

A short lock on the account. The operator's responsible gambling page offers a minimum of seven days. During a cooling-off or a self-exclusion the account stays locked, and the operator says promotional material stops.

Self-exclusion

A longer lock. The operator offers a minimum of six months on its own account. That is separate from the South African self-exclusion process run through provincial gambling boards, which is described by the National Responsible Gambling Programme.