Keep the session inside limits you set first

Rules that keep a session bounded

The operator says play is for people over 18, or the age of majority where you live if that age is higher. It also says gambling should be entertainment, not a way to make money, and that you should track the time and the money you spend.

• Set a rand amount you can lose in full, and treat that amount as the price of the session.
• Set a clock time to log out, including a session that is going well.
• Do not deposit to recover a loss from earlier in the day.
• Do not play to pay a bill, a debt, or another person's costs.
• Do not play when you are intoxicated or distressed.

Tools on the SilverSands account

The operator's responsible gambling page offers two locks: a cooling-off of at least seven days, and a self-exclusion of at least six months. While either is in force the account is locked, and the operator says it will also stop sending you promotional material.

Ask for the lock through the contact route on that page, from the email address on the account. Do not open a second account to get around a lock. The operator closes duplicate accounts.

Help in South Africa

The South African Responsible Gambling Foundation runs the National Responsible Gambling Programme, including free counselling. Its self-exclusion page describes exclusion from gambling activities licensed in South Africa, arranged through provincial gambling boards and operators, with a minimum period of six months.

That national process and the operator's own six-month lock are different tools. Asking the Foundation for help does not, by itself, prove that this offshore account is on a South African exclusion register. If you want this account closed, ask the operator to apply its lock as well.

Keeping the account away from minors

The operator's page for parents says not to leave the software open and unattended, not to use a password that is easy to guess, not to save the password on the computer, and not to leave the account number or cards where a child can use them. It points to filtering tools at cyberpatrol.com, gamblock.com, safekids.com, surfcontrol.com and netnanny.com for households that want to block gambling sites.